The danger of a single story

Do you know TED talks? It consists of inspiring presentations in science, art and technology. I would like to share with you today, one of the most seen video, presented by Chimamanda Adichie, on the danger of a single story. She highlights the importance of multiplying the sources of information.

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Do you know the virtual queue?

I recently tested the virtual queue. I have been conquered by this mode of operation and I think it applies to many industries, particularly in the service sector. The omnipresence of the mobile in everyday life makes it a very effective tool to improve the quality perceived by customers and…

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Find ways to improve

3% people

To progress, you must find, without stopping, new ways to improve. your creativity may be dry … In my last article, I discussed the management of the 3% problematic employees. However, your organization may not have malicious employees, but only 3% of employees who are recalcitrant to your practices. Assuming…

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