Performance triangle

How to be successful? This is the question every business or decision-maker asks himself, because it ensures success and sustainability. I suggest you think about the three axes that make up the performance: the organization, the employee and the client. There is also the Q.C.D. trio (Quality, Costs, Deadlines), but…

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Always measure before acting?

A remark from a nursery employee made me ask myself the following question: must we always measure before acting? In this case, my boy seemed feverish, but she maintained that he was not, because she had not taken his temperature. Which from the egg or the hen … In this…

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What role play your professionals?

Whether you call them technician, engineer, analyst, advisor, expert, manager, responsible for …, your organization cannot do without professionals. They are the link between strategic decisions and operations. If the value-added of field employees is easy to measure, and one of the pillars of lean and operational excellence, the value…

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