Examples and case study
In this category you will find many examples of applications of tools, methodologies or guiding principles. Based on real stories, these posts allow you to feel and experience the different concepts in real life.
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SMED in a CCC: reducing post-call time
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Optimizing airport security with automation
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A good Operational Excellence example: Mad Radish
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Relocate your production off shore: some tips
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From great idea to manufactured product: the setbacks of Kickstarter projects
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Costco: operational excellence in the retail industry
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Operational Excellence in Customer Contact Center
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Do you know the virtual queue?
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Seikatsu Kaizen, the improvement of living conditions
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Visual management for customers