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Home Posts tagged "Kaikaku or Blitz"

Tag: Kaikaku or Blitz

A structured tool for services: the Design Sprint

When you want to improve your ways, you can use a small step approach (Kaizen) or breakthrough approach (Kaikaku). To learn more about the two approaches: Kaizen or Kaikaku? The majority of companies start with a Kaizen approach. This is indeed ideal when teams are not used to questioning. After…

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Eponine Pauchard September 2019 September 2019Tools / Methods

The Theory of Constraints

The rhythm of the production line is conditioned by that of the slowest equipment. Theory of constraints helps to identify this equipment. By raising the system constraint, you optimize your production.

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Eponine Pauchard March 2019 March 2019Tools / Methods

Operational excellence in Customer Contact Center

In our service-dominated economies, the Customer Contact Center (CCC) is gaining momentum. It has become an essential point of interaction and is part of everyday consumer life. Unfortunately, making a phone call to a Customer Contact Center is often experienced as a sinecure: waiting time, expeditious service, complicated menus and…

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Eponine Pauchard October 2016 January 2019Lean examples

Enjoy the power of SMED

The SMED, Single Minute Exchange of Die, is a tool that has proven itself in the industry. It is quite simple to implement. SMED generates gains of 30 to 70% over the time required for a tool or series change. In this article, I will remind the basics of this…

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Eponine Pauchard May 2012 January 2019Tools / Methods

Continuous improvement or radical change?

Homme allumetet qui doit choisir entre monter marche à marche ou faire un grand saut

Continuous improvement is a toolbox and set of methodologies. In this article, I present two ways of working, two philosophies, two approaches to improve processes: Kaizen and Kaikaku. The two approaches being complementary, the graph below shows how they help to go further in the improvement process. Kaizen and Kaikaku…

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Eponine Pauchard November 2011 January 2019Tools / Methods
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