Find ways to improve

3% people

To progress, you must find, without stopping, new ways to improve. your creativity may be dry … In my last article, I discussed the management of the 3% problematic employees. However, your organization may not have malicious employees, but only 3% of employees who are recalcitrant to your practices. Assuming…

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Visual management for customers

Ikea is a world-famous chain of furniture stores. Of Swedish origin, one of the biggest challenges of its expansion has been its ability to simplify its processes and documentation in order to standardize products. This is successful, since the pictured instructions are now a standard. I would like to come back today…

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