Gemba
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Mapping a process to improve it… Why and how?
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Client Gemba: try to put their shoes on
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Do you really know what your customers want?
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More pitfall to outwit to succeed your lean culture implementation
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Three ways to improve cycle time or delay
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Some ways to identify waste
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The danger of the single story
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Should we always measure before acting?
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Digital Gemba Walk: walking a virtual process
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The pitfalls of problem solving