Indicator and KPI
You can only improve what you measure. But what should you measure and how? Some indicators do not provide the required information. Immerse yourself in the world of numbers and data to support your performance and decision-making.
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Visual management for customers
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Measure customer satisfaction in all cases
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Close the feedback loop with the client
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The ultimate question to improve the satisfaction of your customers
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Measuring the profitability of the intangible
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Set up an indicator table and its animation
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Build your performance indicators properly
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How to properly measure the added value of your operations