Lean and Agile
Here are methodologies and tools that have been tried and tested for decades. They come from industry and software development and are applicable in all domains. Learn how to work better, focusing on the value you deliver to your customers, at the right time.
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How to choose the right diagram to draw
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How to finish what we started?
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Push or pull? What’s the best model for your business?
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Elections: let’s evaluate the process with operational excellence
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Mapping a process to improve it… Why and how?
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Tourism: an example of operational excellence
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Client Gemba: try to put their shoes on
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10 years already!
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Six Sigma: why (and how) to use this methodology
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Do you really know what your customers want?
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